PaerewaNgā Paerewa Health and Disability Services Standard

The Minister of Health has approved the updated Ngā Paerewa Health and Disability Services Standard (NZS 8134:2021) (‘the 2021 Standard’) for use under the Health and Disability Services (Safety) Act 2001 and it comes into effect on 28 February 2022.

The 2021 standard reflects the shift towards more person- and whānau-centred health and disability services. People are empowered to make decisions about their own care and support in order to achieve their goals, with a stronger focus on outcomes for people receiving support.

It adopts a modular certification framework. This means that services are only audited against the sections, sub-sections and criteria relevant to those services. Each of the six sections is outcome focussed, which gives service providers flexibility in how they demonstrate they are achieving the requirements within the context of their service.

Each sections’ outcome statements have been updated to reflect the partnership between service providers and the people and whānau who use their services - and the service provider’s additional responsibilities under Te Tiriti to be responsive to the needs of Māori.

A copy of the standard is available on the Standards New Zealand website. You can download it for free in .pdf for personal use but for copyright purposes you cannot send it out to others. There is an option to purchase a hard copy.

HealthCERT is providing a variety of workshops, education sessions, and printable resources to ensure the health and disability service providers, health professionals, designated auditing agencies, and the people and whānau who use these services are well supported in preparation for the 2021 Standard to come into effect. For more information about engagement opportunities, see Training and support.


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