"Consumer organisations are beacons of best practice, credible, professional, strong and successful."   


He Tipuana Nga Kakano Members  

Guy Baker - Consumer Leader, Tairawhiti

Ko Hikurangi te Maunga
Ko Waiapu te Awa
Ko Porourangi te Tangata
Ko Ngati Porou te Iwi
Ko Ngai Tane, nga Ngati Hau oku Hapu
Ko Hinepare, ko Hinetamatea oku Marae
Ko Percy Te Hira Baker rawa ko Te Anahera Pono Huhu taku matua
Ko Guy Baker ahau
He Consumer Leader mo Te Kupenga Network Trust


  • 1999 to 2000 - 18/24 credits Diploma of Business at Tairawhiti Polytechnic
  • 2009 to 2011 -  Bachelor of Iwi Environmental Management at Te Wananga O Aotearoa
  • 2013  - Diploma of Freshwater and Iwi Marine Studies at Te Wananga O Aotearoa

Sectors Linkages and Networks:

  • He Tipuana Nga Kakano
  • Tairawhiti Consumer Advisory Group
  • Extensive networks within mental health and addiction services in Tairawhiti
  • External networks through Gisborne District Council and the wider Te Tairawhiti region
  • Tairawhiti Mental Health NGO sector including: Te Kupenga Net Trust, Emerge Aotearoa, Turanga Health, Ngati Porou Hauora


I am 58yrs of age, the oldest of two children, who is married with 2 school aged daughters in Y7 and Y8. I was educated at Gisborne Boys High School before embarking on a career within the public service working in regional (Gisborne and Wellington) and head offices (Wellington) of the Department of Maori Affairs and the Department of Social Welfare. Returning home in 1990 I entered the hospitality industry and by 1999 when I left to pursue tertiary study I was Functions and Assistant Manager of a local hotel and function centre. I then acquired a position as manager of a chartered club before moving to the Gisborne District Council in the Liquor Licensing division. In 2009 I pursued further study towards my degree whilst still employed and in my third year of study was diagnosed with severe depression from which counsellors advised that I had been suffering from for a number of years and that it had probably been masked by alcohol. However, I completed the year gaining the honour of valedictorian by which time my journey to recovery had commenced.

I gained a passion towards the awareness of mental illness to lessen the stigma and discrimination that my family, friends and I had been subjected to. Participating in Council’s Employee Assistance Programme I became a peer support for work colleagues who were suffering some stressful times. I also availed myself to some speaking engagements at other work places, participated in Mental Health Awareness Week having my story published in the local newspaper and Like Minds Like Mine national newsletter, sharing my story on Turanga FM radio and wherever else I felt the message should be spread. It is therefore a natural progression that I now find myself actually working within the mental health sector and particularly with Maori who unfortunately have unbalanced statistics in this arena. I am committed to continue the role in promoting; recovery, social inclusion, human rights, self-advocacy and cultural responsiveness.

Skills that I Bring:

  • Lived experience and empathy with mental stress
  • High level of organisational skills
  • Computer literate with Microsoft applications
  • Experience with research and compilation of reports
  • Ability to communicate effectively both orally and in writing
  • Established networks through District Council and the Tairawhiti region
  • Knowledge of Tikanga Maori
  • Possess a high degree of personal commitment and integrity
Herewini Rangi - Youth Peer Support & Advocacy, Tairawhiti


  • Suicide Intervention & Prevention
  • Currently studying - Mental Health & Addictions Certificate

Sector Linkages:

  • Tairawhiti District Health (TDH)
  • Te Whare Oranga (Gisborne Community Mental Health and Addictions)
  • Te Whare Awhi Ora (inpatient mental health)
  • Te Rito (Child, adolescent mental health)
  • Turanga Health
  • Recovery Solutions
  • Te Whare Awhiora (Ward 11)
  • Ngati Porou Hauora
  • Tairawhiti Consumer Advisory Group
  • Whanau support group


  • He Uri no te Kiingitanga o Waikato-Tainui
  • Schooled at Te wharekura o Rakaumanga, Played Rugby League for Taniwharau in Huntly 1984-2012
  • Played One Game- NZ Warriors 2004
  • Moved to Brisbane 2005-2008
  • Suffered a Spinal Injury playing Rugby League in 2008,
  • 60% recovered but really fortunate to be walking…
  • Back in the Tairawhiti enjoying life with my whanau and new work environment, Supporting Rangatahi in Mental Health and Addictions.
  • Completed some study, Certificate in Suicide Intervention Prevention
  • And currently studying a Certificate in Mental Health and Addiction Support work.


  • Maori leadership
  • Youth and adolescent focus and networks
  • Male perspective
  • Humble approach to people
  • Willing to learn
Jade Dix - Assistant Manager & Consumer Advisor, Taranaki

Jade DixCredentials:

  • National Cert in Business Administration L4.
  • National Cert in Computing L4.
  • QPR Gatekeeper Foundational Training: Suicide Screening Course.
  • QPR Advance Triage and Suicide Risk Management Course.
  • The Foundations of Facilitation Development Programme – Phoenix Facilitation.

Sector Linkages:

  • Salvation Army National Consumer Advisor Network.
  • Supporting Families in Mental Illness.
  • Building Bridges Facilitator.
  • Needle Exchange Midland Network.
  • TDHB AOD Advisory Network.
  • Taranaki Consumer and Family Advisors Network.

Having been a user of services and working for both the Bridge program and the Needle Exchange, I have knowledge of how systems work or not and access to numerous people in which to gather feedback on any issues presented.

Profile:  Greetings, I am a born and bred Taranaki girl, my people whakapapa back to Parihaka being members of Taranaki and Te Atiawa iwi. I am a Mother, partner, Grandmother of one beautiful moko who is almost 2 and a Coast Guard volunteer for the past 4 years.   I was on OST for around 9 years. I have worked for the Needle Exchange for 7 years. Prior to working for the Needle Exchange, I was a legal secretary for 2 years in a family law practise.   I have been working as a Consumer Advisor for the Salvation Army for 3 years and I also co facilitate a workshop via Supporting Families which helps people to speak to the stigma and discrimination they experienced when utilising Mental Health and/or Addiction services. These brave souls then go and speak about their experiences to 2nd year nursing students at WITT here in New Plymouth.

Skills that I bring:

  • I have live experience of Addiction from both a personal and a whanau point of view.
  • Empathy towards others.
  • Willingness to listen, ask questions and learn.  Open minded.
  • Effective communication on the rescue vessel is crucial.  I have the ability to communicate with people from various backgrounds: Clients, Clinicians, and Managers, Gang members, co-workers, crewmates, teammates and peers. For me people are people.  I am able to communicate via written report or orally.
  • Working as part of a team to promote change and gently influence others.
  • Facilitating Client Groups. Provide mechanism for feedback loop via report to Director who responds to the report and I then feed that back to the group.
  • Participated in the development of the National Family/Whanau Participation policy.
  • Currently drafting a local procedure for the National Policy for Family/Whanau Participation for the Bridge program.
  • Participated on quality review groups for the S.A Re:
    • Recognition of Maori Values and Beliefs.
    • Maori values and Beliefs.
    • Maori Health Policy and Plan.
    • Recognition of Cultural Beliefs.
    • Cultural Beliefs and Practises.
    • Koha.
  • Participated in Consumer quality review group for the S.A Re:
    • Client Rights during Service Delivery.
    • Visitors.
    • Links with Family/Whanau and Other Community Resources.
  • Able and willing to review Policy and Procedure.  I am very interested in having the opportunity to review and provide feedback on National documents.

I am really keen to be a part of He Tipuana Nga Kakano, not only to develop new skills but because I’m passionate about the people within the Mental Health and AOD sectors who don’t feel like they have a voice  In my own experience, I know that the voice of the client is second-guessed in some cases. I am also aware that the statistics for Maori using Mental Health and or Addiction Services is alarmingly disproportionate to the rest of our population as is their rate of incarceration.

Marlane Sherbone - Consumer Leader, Lakes

Marlane SherborneCredentials:

  • Master of Arts Degree - Psychology
  • Graduation Diploma in Career Development (AUT)
  • Graduate Diploma in Child Mental Health (AUT)

Sector Linkages:  Current position as Consumer Leader for LinkPeople attending meetings regarding: zero seclusion project, interviewing for compulsory treatment order research, strong involvement in development of the New Model of Care for the Lakes DHB Mental Health and Addiction Services.

Involved in presenting to the National Mental Health Enquiry.  Current Consumer of mental health services in Rotorua, previous service user of local inpatient services, respite services, support workers, and activity centre attendance.


I have a lifelong (from age 17 years) history of periodic but intense contact with mental health services as well as long periods of wellness during which I have been able to work and achieve at a high level. I am diagnosed with Major Depressive Disorder, Recurrent and Treatment Resistant but current medication and therapy is very effective and once again I am able to function at a high level.

I grew up in Nelson and went to secondary school and university in Dunedin, where I met my husband.

We spent time overseas, including a year teaching English in South Korea, followed by a year in London where I worked as a nanny as well as support staff in a school for boys with learning, emotional and behavioural problems.

Returning to Auckland I worked in Public Libraries running children’s programmes as well as computer classes for the public alongside my customer service role.

After my second child I was involved in Mental Health Services as a consumer for some time before becoming involved in Toi Ora, and Arts Trust for people with mental illness, where I tutored a weekly group.

After moving from Auckland to Rotorua in 2014 I worked at Stand Children’s Services as Learning Support where I developed a small mental health programme for children staying in the health camp. Unfortunately another period of unwellness meant I was unable to work for a time. During this time I had a great deal of contact with mental health services and service consumers in Rotorua and so have a good knowledge of how service operate here.

Once well enough I began working as a casual employee for LinkPeople during which time I facilitated and presented groups working on the development of the Model of Care for the Lakes Region.

In my current role as Consumer Leader I am developing networks with consumers and providers and beginning to contribute to service development.

In addition to my own experience my husband also suffers from a mental illness and while at times he supports me through my difficulties, I have also supported him over the years in maintaining his wellness.

Skills:  My academic background gives me solid literacy, computer, and research skills. My Master’s research involved developing a questionnaire, conducting a large number of interviews with participants from a broad range of age groups, data entry and analysis of results using SPSS (Statistical Package for Social Sciences), writing an extensive literature review and producing a full written thesis. My master’s degree was awarded with distinction.

I also have well-developed interpersonal skills and a truly kind and compassionate disposition towards those suffering for mental illness or addictions. In my current role I am developing my leadership skills and have the opportunity to lead others to reach our mutual goals of improving services for consumers in the Lakes District Health Board region.


Other Members

  • Arana Pearson - Eastern Bay of Plenty
  • Brendon Dolman - Waikato
  • Sarah Gillingham - Taranaki

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He Tipuana Nga Kakano is supported by the Midland Regional Mental Health & Addictions Network Team:

  • Eseta Nonu-Reid - Midland MH&A Region Director
  • Akatu Marsters - Midland MH&A Business Support Coordinator
  • Steve Neale - Midland MH&A Workforce Planning Lead
  • Belinda Walker - Midland Information Project Coodinator